Shipping policy
Our Shipping Process
- All of our orders are shipped between 24-48 hours* of placing your order using the most convenient postal service for your location (this excludes weekends).
- Subject to our stock levels, orders received before 1pm BST on weekdays will be sent on the same day*. Orders placed over the weekend will be shipped out on the Monday.
- If there’s any delays with your order (for example, we need to confirm your details or need to order additional stock), we’ll contact you as soon as possible.
- Once an order has been placed, we are unable to make amendments or cancellations. You can see our Refund & Returns Policy here.
*Dispatch time frames are subject to stock availability. Whilst we aim to dispatch your order in 24-48 hours, there may be some delays during busy periods.
Shipping Enquiries
If you’ve got any questions or further enquiries around our shipping or returns policies, please get in contact with us here. Alternatively, you can call or WhatsApp us on +44 7599 052638 (please note, this service is only available between 08:00-17:00 BST Monday-Friday).
Where We Ship To
We offer shipping services to the United Kingdom, Europe (excludes countries outside of the European Union), United States, Canada, Australia and New Zealand. For information on shipping costs, please see below.
Can’t see your location? We can still post to other countries! Contact us directly and we can provide a shipping cost.
United Kingdom

*Orders must be placed before 13:00 (BST) to ensure they are eligible for Next Day Delivery
European Union

Rest of World
Can’t see your location? We can still post to other countries! Contact us directly and we can provide a shipping cost.
- We offer a local US returns address. To find out more about this, please visit our returns and refunds policy.
- All international services are DDU (Delivered Duty Unpaid), which means that you are responsible for paying any potential local import and customs fees. This excludes any countries listed in the European Union shipping table.
- The De Minimis Threshold for US is $800, meaning orders under this value will not be charge Duties or Tax.
- You are responsible for paying any duties or taxes when you receive your order.
Please note 'Business Days' excludes Saturdays, Sundays and Bank Holidays.